Work closely with the HR Business Partner teams to support the effective implementation of the HR strategy into a defined business area.

It will be important to gain understanding of the business area, provide insights from people data and evidence, connect with members of the HR Function and managers within the relevant business area.

KPIs

• Delivery against agreed organisation objectives
• Stakeholder feedback
• Key HR delivery metrics
• Employee relations and Change metrics
• Communication effectiveness
• Employee Engagement, I&D, Culture and Performance Excellence metrics
• People strategy deliverables
• Organisational – efficiency, flexibility, labour cost
• Financial – EBITDA

Key contacts – internal

Daily: Senior HRBP’s, HRBP’s, HR Centres of Excellence (CoE’s), Head of HR and HR Services, Employees within defined business area, Business Managers and People Managers.

From time to time: Regional or Functional Directors, HRLT, Trade union/employee representatives, Academy, IT, Payroll.

External – Recruitment Agencies, Candidates

Accountabilities

• Seek to understand the people plan within the Region / business function, supporting the HRBP team accordingly.
• Lead on defined projects across the business as required by the HRBP team, for example annual pay review and bonus schemes.
• Coordinate HR activities as required such as onboarding, recruitment planning and learning needs.
• Provide support to people managers, and coaching on people processes such as PDR, joiners and leavers. Educate people managers on self service on MyHR to encourage them to maintain up to date and accurate people and organisational data for their business areas.
• Run reports and create KPI dashboards to support analysis of people data and trends for relevant business area.
• Apply HR policies and procedures as appropriate and with the support of the HRBP team provide coaching and guidance to line managers on employee relations cases such as sickness, disciplinaries and grievances.
• Support in note taking in disciplinary/grievance hearings as required
• Prepare highly confidential/sensitive documents/reports where necessary with accurate attention to detail.

Essential

• Graduate degree and CIPD qualified (level 5) or working towards qualification.
• Excellent communication and interpersonal skills, with the ability to build strong working relationships with employees and managers at all levels, maintaining professionalism at all times.
• Highly curious and driven to try to understand the business model through working closely with the HR Function, CoEs and business leads.
• Numerate and able to understand and analyse data.
• Highly confidential and close attention to detail.
• Ability to adapt to a fast-paced environment whilst maintaining a proactive approach.
• Excellent organisational skills, with proven ability to effectively prioritise whilst being responsive in dealing with high volume tasks.
• Flexible and able to work well under pressure.
• Excellent IT skills to include working knowledge of Microsoft Office suite.

Ideal candidate

• Experience of working within a generalist HR team.
• Project Management skills or experience.