This role involves providing first-line HR advice to managers and the business, covering the full employee lifecycle. As part of the People Services team, you will collaborate with the HRBPs and People Advisors to deliver operational HR excellence. This includes managing systems, analysing data, and supporting strategic initiatives to align HR strategies with business goals. This is a fast-paced environment and you must be comfortable with managing multiple conflicting priorities well.

Key Relationships

• Chief People Officer
• Head of People Services
• People Business Partners (HRBPs)
• Payroll Specialist
• Line Managers
• Employees

Key Responsibilities, Tasks and Activities

• Provide first-line HR advice to managers and employees, addressing routine queries and escalating complex issues as needed.
• Build trusted relationships with line managers to understand their business area needs.
• Provide consistent and excellent advice on the full spectrum of employee lifecycle activities, onboarding, performance management, wellbeing initiatives, pay reviews, and offboarding.
• Manage end-to-end recruitment processes, including preparing job descriptions, advertising, arranging interviews, and participating in interviews as needed.
• Prepare employment contracts and oversee the onboarding process for new employees.
• Support employee offboarding and feedback mechanisms, analysing data and trends to provide actionable insights.
• Develop strong communication channels to enhance employee engagement and satisfaction.
• Be proficient in using People Systems (Sage People, Culture Amp, iHasco, Team Tailor) to generate management information and analyse trends in data such as headcount, absence, turnover, and leaver reasons.

Job Description

• Lead efforts in leveraging systems for data insights to support People Business Partners and department needs.
• Assist in payroll preparation by collating and verifying accurate data for the Payroll Specialist each month.
• Stay informed on employment law changes, proactively reviewing and updating employment policies and contracts.
• Identify employee training and development needs and collaborate with the wider team to source or create relevant programmes.
• Commit to continuous professional development and staying informed on external trends in the people space.
• Conduct administrative tasks, such as raising purchase orders, supporting annual audits, and managing reference requests and DBS renewals.
• Collaborate with other People Advisors to support People Team projects and initiatives.
• Use HR data systems to develop actionable dashboards and insights for the Head of People Services and People Business Partners.
• Engage in continuous improvement of people systems and workflows to ensure efficiency and scalability.
• Drive initiatives to automate HR processes and enhance reporting accuracy.
• Partner with the Head of People Services to ensure alignment of systems and tools with organisational goals.
• Provide operational support to People Business Partners by preparing data, generating reports, and enabling them to focus on strategic priorities like workforce planning and organisational change.

PERSON SPECIFICATION

• Knowledge, Skills and Experience – Previous experience in a People Advisor or similar position. – CIPD Level 5 accreditation or equivalent experience.
• Proficient in using HRIS systems to generate reports, analyse data, and inform decision-making.
• Demonstrated experience with employee lifecycle management, recruitment, and engagement activities.
• Exposure to systems such as payroll processing tools, Sage People, and reporting dashboards.
• Ability to build strong, trusted relationships with stakeholders at all levels
• Strong communication and analytical skills, with an aptitude for problem-solving and compliance.
• Collaborative team player who thrives in a dynamic environment.
• Adaptability and initiative to manage multiple stakeholders and projects effectively

WRU Group Benefits (subject to change) As a Permanent member of the team you will be entitled to:

• 25 days annual leave, plus bank holidays (pro rata)
• Pension (5% employee, matched by WRU)
• Life assurance (2 x basic annual salary)
• 2 x Complimentary tickets to Senior Men and Women’s home games, after qualifying period – Employee assistance programme
• Enhanced Company Sick Pay
• Team Tactics – hybrid working arrangements
• Free stadium parking and gym
• WRU store and tour discounts
• WRU partnership offers (subject to change)
• Other – Ability to communicate in Welsh would be an advantage although not a requirement